Fully Year 2000 Compliant
Quick walk-in facility
Rapid check-out facility
Fast efficient registration for groups and individuals
Printed registration cards
Quick access to major reception functions from anywhere in the system, with automatic return to what you were originally doing
Multiple folios per room or group, adjustable individually
Any and all registration details can be changed with ease eg; account, travel agent, contact name, or folio number
Individuals or groups handled in the same way
Re-instate an already checked-out guest
Register from history
Package deals and meal plans may be set up to show a single combined charge on the guest’s folio

Unlimited future reservations, rooms, room types, and transactions
Reservation enquires and/or changes accessible from anywhere at any time without having to exit from current operation eg; availability of rooms by room type; room status; future bookings etc
Extensive advanced deposit control
Room shuffling, by room type and/or to make specific rooms available
Print-out of confirmations letters and deposit receipts
Automatic handling of no-shows
Individual or group room blocking – for reservation, maintenance etc
Easy booking facility for individuals, groups and conventions
Standard booking information function accessible for travel agents, account customers as well as from guest history
Unlimited facility to structure rates
Rate changes automatically take effect from any desired date
Bookings can be made for either a room type or a specific room
System allows over-booking and warns of over booked status
Facilities for noting special requests, meal plans, VIP status and many comments
Ability to make reservation from deletion
Reservation details accessible via name, company, account, travel agent, contact name, booking ID, or first day of booking
Room numbers can be specified or optionally allocated by the system for any future period
List of alternative rooms can be supplied when specific room type is unavailable
Duplicate reservation of group or individuals
Split group bookings into individual bookings by rooms or folios
A booking chart with all future room availability and booking information is accessible at he push of a button. This allows you to interrupt whatever you are doing to view or change any information
Special Events can be entered for particular dates (i.e. Easter) and the booking chart shows these periods in a different colour
Automatic allocation of rooms available
Fast entry of group guest listings
Automatic allocation of rooms for group bookings
Ability to assign allotments for specific room types over a given period, with release back
Reservation information updated when placed on allotment
Detailed booking tables for allotments
Log of all changes made to any reservation
Unlimited booking comments

Transactions can be made from anywhere at any time without having to exit from current operation eg; post charges, check-out guests, view/print guest accounts etc
Charges can be sent from any terminal
Shift balancing can be performed individually on any cash register/ POS terminal at any time
Cashier ID, date and time automatically logged on to every transaction
Extensive audit controls
Guest account contains details of all transactions
Special packages and meal plan charges automatically handled
Foreign currency conversions
Each folio number can have fully definable restrictions for charges
Reporting done by shifts, multi cash register, cashier ID, date or period
All information automatically interfaces to the Back Office accounting systems
Guest credit limits
Bulk posting – ability to post many charges to different guests in one function eg; breakfast charges
Ability to charge a reservation before they check-in
Transfer transaction(s) from one folio/guest/room to another
Transfer transactions from In-House guests to Reservations.
Errors/corrections can be eliminated from guest’s invoice
6 alternative formats for producing guest invoices eg; summarised account for group booking
Guest invoice/statements/ registration cards tailored to your requirements
Each time a guest checks out, a guest invoice is raised so you may view or reprint a guest folio from several months ago

Fully integrated to all advanced hotel functions available on your PABX Eg; guest name display, enable/disable phone on check-in/check-out, housekeeping status, mini bar stock control, set wake up calls/message waiting lamp
Automatic posting of phone call charges to guest accounts
Complete reporting of calls with details of extension, date, time, number called, duration and number of pulses, even long after guest has checked out
Revenue reports by user definable cost centres eg; separate reports for guests or administration
Multi-level charging function
Automatic warning facility
Ability to use metre pulsing for charging guests, or user definable PABX timetables
Ability to handle multiple PABX’s.

Can be left for guests due to arrive, in-house or already checked out
Reception and Cashier automatically notified of message
Optional message indicator light at Reception and/or in room
Ability to send messages between users eg; Reservation person can have message sent to House Keeping to put a roll-away into the room on the third night of the guest’s stay
Broadcast messages to many users of the system
Flag reservations, in house or checked out guests for a particular action on a specified date
Action reports can be printed for each department in your hotel eg; print all of the actions for housekeeping to perform today

Room condition status can be set to clean, make-up or dust/check with totally definable cleaning frequency for each room type eg; economy rooms – full service every three days while occupied; vacant deluxe rooms checked every two days
Rooms can be assigned to particular cleaners, who in turn can be grouped together under room supervisors
Room status can be set up manually for each room or groups of rooms; or directly by cleaning staff via PABX interface
Detailed housekeeping reports available by individual rooms, cleaner or cleaning supervisor
House cleaning priority can be set for each room and changed easily, eg; according to ETA
Tailored descriptions for cleaning status

Information tailored to your specific requirements, enabling comprehensive analysis, eg;.
What % of business comes from accounts?
What % of revenue derives from American travel agents?
What effect has advertising campaign in NSW had on occupancies deriving from NSW for each room type and comparison with last week, last month, and last year?
Daily statistical history recorded enabling easy comparison for any specified period eg; compare occupancy rates of Easter this year with same period last year’
Also statistical information can be projected into the future based on existing statistical history
Rate Forecast Report to see how well a particular rate is doing

Debtors can either be Open Item or Balance Brought Forward
Accounts Receivable features definable credit limits
Ability to transfer invoices between accounts
Quick, flexible Cash Receipts facility
Facility to set-up what the company will pay for when a guest stays
All invoices, receipts, credit notes and statements may be printed on demand for any period in the past eg; all invoices for a particular account and specified period
Invoices can be generated without the guest checking out
Ageing periods are totally user specified and are calculated from the due date of the invoice (i.e.; trading terms applied to invoice date)
Complete General Ledger from Trial Balance to Profit/Loss
Tailored budget reports as well as Daily, Weekly & Monthly revenue reports
Rapid invoicing facility for Accounts Payable
Front Office is fully integrated with the Back Office
General Ledger has tailored chart of accounts

Reverse billing function enables booking of tours etc for guests with outside operators and to automatically bill operators for commissions due to hotel
Flexible and easily reconcilable commission procedures eg; Hotel deducts commission from guest’s deposit, or Tour operator pays commission to Hotel
Standard prices for each different tour

Automatic generation of statements with computation of commission for each Travel Agent based on their individual commission rate
Flexible commission calculation methods eg;
Guest pays, commission deducted in advance by the agent
Guest pays, commission due to the agent
Guest pays, no commission due to the agent
Agent pays for the entire accommodation
Detailed monthly and yearly statistics available on-line for each Travel Agent, including total commissions, days sold, rooms sold, number of no-shows and days lost
Agent performance report
Guest information can be accessed via Travel Agency name
Travel Agency reservations automatically include that agency’s standard details
Commission and agent performance statistics
Automatic handling of vouchers

Fast, simple procedure automatically posts room and package charges as well as updating all statistics
Regular reports are user definable and automatically generated
Automatic back-up procedures
Can be run at any time of the day
User may specify what reports will print on a daily, weekly or monthly basis
Facility to re-print Night Audit reports for the entire last week as well as the last end of the month and end of year
Automatic daily maintenance of information marked for deletion
Optional automatic closing of Back Office months
Preventative Night Audit measures eg; room charges cannot be posted twice for the same day

Word processing
Spread sheet
Data Base
Full Office Automation eg; e-mail, appointment diary, calendars, calculator etc
Interfaces to latest technologies eg;
Credit card keys, controls for access; power; POS charges, In-house movies, etc
Terminals in rooms
Handheld terminals

Guest History enquiry can be done at any time giving summary information as well as details of past stays
Reservation from Guest History
Change and/or merge history information
Extract history information for further analysis by other marketing software eg; send a letter to all guests who stayed for their honeymoon during the last 12 months
Company History statistics are kept for a 5 year period
Reservation from Company History, using default booking information

Quick guest lookup
Package/Meal Plans, House keeping and revenue projections
Tailored revenue and budget reporting
Tailored confirmation of reservation as well as advance deposit letters
Security facilities allow you to give each user access only to those functions and reports you wish