The ease Hotel management System is a multi-user, multi-tasking system. It consists of an easy-to-use graphical user interface, with a fast and reliable networking database. The system is extremely comprehensive and includes all the following areas:

Guest Accounting
General Ledger
Accounts Receivable
Accounts Payable
Travel Agents
Night Audit
Cashier Functions - Multi Cash Register
Full Shift Control and Till Balancing
Group Bookings
House Keeping
Marketing and Statistics
Management information Reports and Enquires
Yield Management
Guest and Company History
Interface to Multiple PABX's
Interface to Point of Sale Systems
Interface to Movie Systems
Interface to Door Locking Systems
Interface to Guest Internet Systems

All of these modules are fully integrated so they work together on the same machine!

We believe that a hotel management system can make a significant difference to the running and profitability of the hotel. In the design of this system we have carried out extensive research into the running of hotels and have actually designed ease from five different perspectives.

Reception staff
Financial Controllers
Trainee and/or part time staff
Property Owners

Each one of the above groups has different pressures and needs, each of which are fully met by the ease system.

To elaborate, reception staff are interrupt driven. For example, the receptionist may be making a new reservation while another guest needs to check out. ease will allow such interrupt driven requests, which makes the front office staff quicker and more efficient. On the other hand, trainees and part time staff require a system that is easy to learn and easy to use, both of which are very important features of our system. With ease, training of new staff is minimal, thus reducing costs to the business.

Financial controllers require good system controls and accuracy. Management, on the other hand, require reporting that will enable them to determine their position, past, present and future, in terms of marketing and decision making. A system can only deliver benefits to a hotel if all the above five groups are satisfied and we believe that ease does so fully.

Consideration has also been given in the system design for cost saving, an example is minimal paper wastage because any report can be viewed or printed. Night audit reports are configured to print only what is necessary.

Housemaids are able to dial directly into the system to change room status after a room has been cleaned, which saves time for not only the housemaids but also the reception staff.

Maintenance on the system is also kept to a minimum from a management perspective. For example, there is no need to rebuild index files and no need to run any special utilities on a daily basis, as all tables are automatically refreshed.

The database also contains automatic recovery and transaction logs, which guarantees the data integrity in case of an unexpected mishap such as a power or hardware failure.

The ease Hotel Management System is a functional, comprehensive, fast, flexible and reliable system, which, we believe, would be an asset to any hotel.

The ease Hotel Management System is an Australian owned product, designed and developed in Australia.

Help Computer Consultants is a debt-free company which has been in the hospitality industry for over 15 years. Should you decide to purchase ease for your properties, you may rest assured that you are dealing with a stable company. We are definitely committed to providing continued support to our customers, both in the short and the long term.

We have a track record of supplying modifications and updates to our software on a regular basis, as well as listening to our customers suggestions and needs. Our friendly support staff are on call 24 hours per day, 7 days a week, 365 days a year.