Help Computer Consultants is a software house that was established 15 years ago with the aim of developing software to vertical markets. The company started out by developing software products for large and small businesses such as Telecom, the Victorian Police Department and Dulux. Projects undertaken included Modular Furniture Graphic Design, Stock Control, Invoicing and Real Estate Systems..
Approximately 13 years ago a decision was made to pool all resources into the development of one software product. The product chosen was a front office system for the hospitality market. This product is the ease Hotel Management System. Ease is now currently installed in over 80 hotels, motels, resorts and serviced apartments right around Australia and overseas.
Help Computer Consultants is based in Melbourne, and, over the last 13 years, has designed, developed and produced the ease Hotel Management System. Our commitment to research and development has resulted in ease becoming a system of unparalleled functionality, complete user-friendliness, and staunch reliability.
Right throughout the development process, and the many installations that we have carried out, we have viewed customer feedback with the utmost importance. Our philosophy is that anything can be improved upon, so we encourage our clients to share their ideas. We listen to their problems and needs, and we use them to continuously update and develop a better front office system.
We believe that ease is the best Front Office System not only in Australia but worldwide. This is because ease is not only a flexible and comprehensive system, but it's also a very easy system to learn and use.
To provide an all encompassing range of computer applications for hotels, motels and serviced apartments, as well as other forms of accommodation. To provide uncompromising support and pay particular attention to customers' needs. Allowing them to operate their business in a professional manner, with maximum efficiency, and be able to provide a higher quality of service to their guests.
In today's society you would like to know that the company which you are dealing with, and relying on for continued support, is going to be able to service all of your needs in the future. Therefore it is important to know that Help Computer Consultants is a debt-free company. We have operated debt-free for the past 13 years, and will continue to do so well into the future. With our proven track record over the years, and emphasis on continued development, it is easy to see that Help Computer Consultants is an extremely stable business, and that we are fully committed to continuing in the long term.
In the past few years we have begun to develop new ease products which complement the Hotel Management System. These include the Internet and Company Direct Booking Services, Guest Internet Billing Service and TelEase. These products not only allow you to provide better and faster services to your guests, but also make the everyday running of the business much more efficient.
We take a great deal of pride in the fact that our clients are very satisfied with our products. Therefore, if you contact us we will be more than happy to give you a list of clients, who will give you an honest opinion of the systems performance and capabilities.
The last thing that you want to have to worry about is the computer system, and now you don't have to. Help Computer Consultants pride themselves on providing their customers with a system which is uncompromising when it comes to reliability. Database integrity is guaranteed, and should a hardware or power failure occur, we are available 24 hours a day, 365 days of the year! On-line support is offered by telephone for any of your staff members, any time of day or night. No more waiting for the support people to get back to you. Our consultants can have direct access to your system either to assist with your staff inquiries or to provide updates for the system.
Numerous sites Australia wide now use the ease
Hotel Management System and are very satisfied with it. It is not
only the extensive functionality that impresses our clients. It is also
the way in which the system can be tailored to meet their needs, the
ease with which they can train new staff, and the stability and reliability
of the system.
This enables ease to be adapted to the needs of nearly every type of property. It is this degree of flexibility, along with it's superior reliability, that makes the ease Hotel Management System one of the best Front Office Systems in the world.